Bank customers in Nigeria will begin to pay N6 for each SMS transaction alert starting Thursday, May 1, 2025, following adjustment in telecommunications service rates recently approved by the federal government.
The new fee represents a 50 percent increase from the previous N4 charge per message and has been communicated by several commercial banks to their customers ahead of the implementation.
Nigerian Banks have started to notify its customers about the charge increment to avoid customer dissatisfaction when the implementation begins
The bank emphasized the importance of SMS alerts, stating they are essential tools for customers to monitor and maintain control over their account activities. It also noted that SMS alerts sent to international phone numbers would incur additional charges.
The increase in telecom rates and corresponding adjustment in SMS alert fees come amid broader concerns over rising costs of living and digital access in the country.
